Upcoming Stay at Cape Rey Carlsbad, a Hilton Resort

We have an upcoming stay at Cape Rey Carlsbad, a Hilton Resort.  TripAdvisor ranks this hotel number 6 of 36 hotels in Carlsbad.  I chose this location because it seemed to be away from the fucking hustle and bustle of San Diego, and Los Angeles.  It seems to be tucked perfectly in between, but I'll let you know.  

Below are some helpful reviews courtesy of our friends at TripAdvisor.

My stay at Cape Rey was very good - but NOT my experience with the spa. I booked a 4:00 massage for myself and friend - when we arrived at 3:50, we were told our massage was booked for 3:30. I know without a doubt that I booked it for 4:00. We were rushed through a 25 minute massage and expected to pay full price! When I complained, they decided to only charge us $75.00 instead of $130.00 each. I cannot begin to express the level of disappointment I have with Ocean Crest Spa.

• Stayed Ap

I was expecting a happy ending. You'd think $150 would be enough.  Not at Ocean Crest Spa.

Hotel is good. Some of the personnel need to be more attentive and care for the service they are supposed to give to guests. Printing a map of routes in two pages, giving it to the guest only to find out at the end of the first page that the second page is a copy of the first. Guest is left in the middle of freeway not knowing where to get out and how to find the correct address. similar issues are evident with some of the waiters / waitresses inTh hotel. 

Have you ever heard of Grand Mcnally?